Background
Your responsibility is to create quotes for clients and follow up on them. The SSR role is more along the lines of sales support rather than a straight sales role. As your skills and knowledge improve, we will also give you the opportunity to expand your role with existing business development efforts for additional results-based incentives. You will be working out of our Warren, RI office. This is a part-time position of approximately 20 hours per week, and we are family-friendly and therefore flexible on hours. We remain open to one person performing the tasks of a couple of our job openings. We're flexible in working with you.
Position Responsibilities
- Arrive at our Warren, RI office ready to work at your agreed-upon hours. This is not a work-from-home job initially, however remote work is an option.
- This is a part-time position of approximately 20 hours per week. We are family-friendly and therefore flexible on hours allowing you to balance your family responsibilities and build your career.
- To participate in weekly sales meetings and daily huddles to report your progress, provide input on quotes, report problems and get help with challenges encountered.
- To work with our sales team to generate a client quote with Quoteworks. Training shall be provided.
- To work with our sourcing partners and distributors to get the cost basis for our quotes and set client pricing according to company guidelines.
- To create renewal quotes based on an existing book of business around previously sold products and services.
- To maintain and update our Customer Relationship Manager software system – Keap. Training shall be provided.
- To call and email (follow up) on quotes sent to clients and book consults for our sales team, following the process outlined when needed.
- To accurately track all quotes and forecast anticipated close dates in Keap.
- To confirm and concierge all appointments you book.
- To follow up on no-shows and cancellations to attempt to reschedule them.
- To keep detailed notes on calls and communications in Keap.
- To complete all tasks set for you in the CRM on time and as directed.
- Be aware of all current mailings and promotions so you can answer questions from prospective clients.
- To be a serious student of our internal Sales Playbook and process so you follow it to the letter, offering suggestions on how to make it better.
- To actively participate in training programs.
- To assist at local sales & marketing events, as needed.
- Other related tasks on an as-needed basis.
Mandatory Skills
- Reliable, on-time attendance in our Warren, RI office
- Attention to detail
- Excellent organizational, time-management, and follow-through skills.
- Outgoing personality, positive, high-energy, and efficient demeanor
- Very high level of honesty and personal integrity
- Pleasant and effective interpersonal skills
- Ability to follow directions and perform tasks to completion
- Ability to work quickly and efficiently in a professional office environment
- Excellent written and oral communication skills
Preferences & Qualifications
- Bachelor’s degree preferred
- Experience with Quoteworks or Keap
Compensation
$19 per hour & performance-based incentives. Interested candidates should apply here:
Company Description
PacketLogix, Inc. is a Rhode Island-based IT managed services and support provider for small to medium businesses across Rhode Island and southeast Massachusetts. We are a focused and dedicated group of individuals committed to fostering a fun, progressive, and innovative work culture. We specialize in providing our managed clients with a white-gloved approach to IT support and pride ourselves on going the distance for them. To learn more about us, visit www.packetlogix.com.
PacketLogix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, age, handicap, color, religion, sex, national origin, or veteran status.
We look forward to hearing from you.
